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Do You Know What Your Customers Need? How to Discover Your Target Market's Pain and Challenges

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What's the difference between a sales page that converts and one that doesn't? There are many elements that go into a sales page and each has a direct effect on conversions, but there's one very important element that absolutely must be there: It has to address the customer's pain or challenges and offer a unique solution.

People buy products and services because they have some problem they're facing, and the product or service offers a solution. There are many choices out there, but they're looking for someone who speaks directly to their needs and offers the solution that's perfect for them.
For example, you may be a solo entrepreneur trying to get your business off the ground and you just can't seem to figure out how to get traffic to your site. If a sales page offers you a way to quickly and easily drive traffic to your website, you're likely to buy what that page is offering.
So, the first step in creating your sales page is to discover these pain points and exactly how your product provides a solution.
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Sales Page Split Testing 101

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An important step in building your sales page is A/B split testing. This is how you discover what will truly work with your market and what won't.

A/B testing involves running two versions of your sales page with just one element changed to see which performs better. For example, you might run one page with an off-white background, and one with a pale blue background. After some time, you can clearly see that the off-white background is getting higher conversions. This tells you that your market prefers an off-white background.
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14 Copywriting Tips for a Sales Page That Converts

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Every element of your sales page is important. You should work hard on the layout, images, call-to-action, headline, and design features. But the copywriting is also vitally important. It needs to speak directly to your audience and effectively communicate the benefits of your product to them.

Take all the time you need to plan, write, and edit your sales page's copy.
Here are 14 essential copywriting tips to help you get it right.
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Make It Easy for People to Buy – The Pros and Cons of Offering a Payment Plan on Your Sales Page

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One option for your sales page is to offer your customers different payment plans. Instead of offering your product or service at a single price, you can offer a few different pricing options. A few ways to do this include:

Tiered Pricing. This is where you offer different price levels with different features. Subscription services often do this. The cheaper memberships have fewer features, and as you move up in price, you get more robust features.
Packages. Offer your standalone product or service, as well as a bundle or several bundles that include your product and various extras that go along with it.
Recurring Payments. You might have a product or service where you can take recurring payments or sell it on a payment plan. Instead of paying a lump sum, your customers can pay X amount per month until it's all paid.

By offering a payment plan, you're basically customizing your product or service for the customer. There are several pros and cons for doing this.

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How to Speak Your Audience's Language

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In order to write an effective sales page, it's absolutely essential to speak the language of your target market. If you can manage this, it will resonate with your audience and they'll listen to your message. If you write in the wrong language, your audience will be turned off and click away.

Write the Way You Talk

How you should write for your audience depends on your audience. There is only one truly universal rule, and that's that you need to write in a conversational tone. If your writing is stiff and formal, no one will want to read it. It should read like a good friend talking to you.

By the same token, be careful that you don't sound too casual. "Too casual" means you're using slang, using too many idioms, writing in language that might be offensive or inappropriate, or using Internet abbreviations like "lol." You should also make sure you don't have any spelling, grammar, or usage mistakes.

Learn Your Audience's Language

The first step in learning your audience's language is to know exactly who your audience is. Research your target market and create an audience profile that includes whatever data you can discover about them.

To learn your audience's language, connect with them and listen to them. Pay especially close attention to the words they use that are related to your products or services. For example, if you're using the word "online entrepreneur" but your audience generally says "Internet businessperson," the latter is what you should use for your sales page. Try to imitate the cadence, phrasing, word choice, and dialect they use. Avoid industry blogs and websites. Look for the voices of your genuine audience members speaking.

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